Shipping Policy
Shipping Policy
Shipping Information
You've done the research, you've picked the destination, and now you're here to take the final step in getting ready for your upcoming adventure. You might have to wait for days to pass before you set off on your trip, but you shouldn't have to wait for your gear. We do our very best to get it to you as quickly as possible.
Shipping Methods
Standard Shipping
Standard ground shipping is always included to the US lower 48 states. Orders placed before 5 PM PT are processed the same day and you can expect to receive your products within 3-5 business days. Orders placed after 5 pm are processed the next business day.
Exceptions
Included shipping does not apply to Hawaii and Alaska. We do not ship to P.O. box addresses. For more information, reach out to our support team via email.
Delivery:
Please ensure the address you provide at checkout is accurate. You'll receive an order confirmation email where you can verify your address again, and if you need to make a change, you can get in touch with us.
Your order will be dispatched in 24 hours (excluding weekends and federal holidays) to the shipping address you provide at checkout. There are no weekend delivery options for any shipping method. If you'd like to use your own shipping company to expedite your delivery, please get in touch with our team.
Please note that White Duck Outdoors will not be held responsible for lost, stolen or missing boxes if the packages are marked as delivered by the shipping agent. All orders are insured by the shipping agent.
Once your order has been dispatched, you will receive your tracking ID through email.